Legal Information

Taka ok's Privacy Policy

Your personal information matters to us. This section clearly explains how taka ok collects, uses, and protects your data.

Last Updated: January 1, 2026 Language: Bengali
Total Categories
9
Privacy
Our Commitment

How taka ok protects your information

We believe privacy is a fundamental right. That's why taka ok is committed to protecting your data at every step.

SSL Encryption
All your data transfers are secured with 256-bit SSL encryption, preventing any third party from intercepting your information.
Secure Data Storage
Your data is stored on secure, encrypted servers. Multiple layers of security are in place to prevent unauthorized access.
Not Sold to Third Parties
taka ok never sells your personal information to third parties. Your data is used solely to improve our services.
You're in Control
You can view, update, or delete your information at any time. taka ok gives you full control.
Limited Data Collection
We only collect information necessary to provide our services. No unnecessary data is requested or stored.
Breach Notification
In the event of a security breach, taka ok will notify affected users within 72 hours and take immediate steps to resolve the issue.
Table of Contents

Your privacy is our priority. Thank you for reading taka ok's Privacy Policy. This document explains what information we collect, why we collect it, and how we keep it secure.

1

Introduction & Scope

Taka ok is a trusted online betting and gaming platform in Bangladesh. We believe protecting every user's privacy is both our ethical and legal responsibility. This Privacy Policy ("Policy") applies to the taka ok website, mobile application, and all associated services.

By using taka ok's services, you confirm that you have read this Privacy Policy in full and consent to the collection and processing of your information as described. If you do not agree with any part of this policy, please refrain from using our services.

Taka ok may update this Privacy Policy at any time. Changes take effect as soon as they are published on the website. For significant updates, we will notify you by email.

  • This policy applies to all registered users and visitors.
  • Taka ok adheres to international data protection standards.
  • The Bengali version of this policy shall be considered the definitive version.
2

What Information We Collect

Taka ok only collects information that is necessary to provide our services. Below is a detailed breakdown of the types of data we collect.

Type of Information Example Reason for Collection
Identity Information Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Email, mobile number, address Account Communications & Security Alerts
Financial Information Payment methods, transaction history Deposit & Withdrawal Processing
Device Information IP address, browser type, operating system Security & Fraud Prevention
Usage Data Login time, betting history, game activity Service improvement and responsible gaming monitoring

Taka ok never stores your full payment card number or bank account password. Payment information is always processed through a PCI-DSS certified gateway.

3

How Your Information Is Used

Taka ok uses the information it collects for the purposes outlined below. We never misuse your data and maintain full transparency in every use case.

  • Account Management: Your information is required to create, maintain, and manage your taka ok account.
  • Service Delivery: Your information is used to keep betting, casino games, deposit, and withdrawal services running smoothly.
  • Identity Verification: Information is required during the KYC process to verify age and identity.
  • Customer Support: Your information is used to resolve your complaints or inquiries quickly and accurately.
  • Security: Data is analyzed to detect and prevent fraud, money laundering, and other misuse.
  • Responsible Gaming: To identify unusual gaming patterns and provide support to at-risk users.
  • Legal Obligations: To comply with applicable laws and regulatory requirements.
  • Platform Improvements: Usage patterns are analyzed to improve the overall user experience.

Taka ok never sells your data to third parties for advertising purposes. Your information is only used with your consent or when required by law.

4

Data Sharing & Third Parties

Taka ok never sells your personal data to third parties. However, we may share limited information with trusted partners where necessary to deliver our services.

  • Payment Providers: bKash, Nagad, Rocket, and other payment gateways receive the necessary information to process transactions.
  • KYC Verification Providers: Information is shared with authorized verification services for identity confirmation.
  • Law Enforcement: Information may be disclosed to government authorities when required by court order or legal obligation.
  • Technology Service Providers: Cloud hosting, data analytics, and customer service software providers use limited data under strict confidentiality agreements.

All of taka ok's third-party partners are bound by strict data protection agreements. They may only use data for specified purposes and cannot share it with any other party.

5

Cookie Policy

Taka ok uses cookies and similar technologies on its website and app to enhance your experience. Cookies are small data files stored in your browser.

  • Essential Cookies: These cookies are essential for login sessions, security tokens, and payment processing. They cannot be disabled.
  • Functional Cookies: These cookies remember your language preference, layout settings, and other personalizations.
  • Analytics Cookies: Analytics cookies help us understand which pages users visit and how often, allowing us to improve the platform.
  • Security Cookies: Security cookies are used to detect fraudulent activity and bots.

You can manage or delete cookies through your browser settings at any time. However, removing certain cookies may affect the functionality of some taka ok services.

6

Data Retention Period

Taka ok retains your data only for as long as necessary. Once that purpose is fulfilled, your information is securely deleted.

Type of Information Retention Period
Account Information 5 years after account closure
Transaction Records 7 years (as required by law)
KYC Documents 5 years after account closure
Logs & Device Information 1 year
Cookie Data 30 days to 2 years (depending on data type)
Customer Support Conversations 3 years

Once the specified retention period ends, data is permanently deleted or fully anonymised so you can no longer be identified in any way.

7

Your Rights

As a taka ok user, you have the following rights over your personal data. Contact our support team to exercise any of these rights.

Right to Access
You can view and download all information taka ok holds about you at any time.
Right to Rectification
If any of your information is incorrect or outdated, you can request a correction. taka ok will update it within 7 business days.
Right to Erasure
After account closure, you may request deletion of any data held beyond legal obligations.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your data be restricted.
Right to Data Portability
You have the right to download your data in a standard format (CSV/JSON).
Right to Withdraw Consent
You may withdraw any previously given consent at any time. This will not affect the lawfulness of any processing carried out prior to withdrawal.
8

Security Measures

Taka ok uses industry-leading security technology to protect your data. Our security measures are regularly audited by independent third parties.

  • 256-bit SSL/TLS Encryption: All data transfers are encrypted — no one can intercept information passing between your browser and our servers.
  • Two-Factor Authentication (2FA): Two-factor authentication at login provides an extra layer of protection for your account.
  • Firewall & DDoS Protection: Our servers are protected by enterprise-grade firewalls and are defended against DDoS attacks.
  • Regular Security Audits: Third-party security experts regularly audit and test our systems.
  • Restricted Access: Only authorized staff who need access to your data can view it. Every access is logged.
  • Incident Response Plan: In the event of a security incident, affected users will be notified within 72 hours.

You also have responsibilities: Use a strong password, never share your login credentials with anyone, and report anything suspicious to us immediately.

9

Contact & Complaints

If you have any questions, comments, or complaints about this Privacy Policy, please contact our data protection team. We are always ready to respond to your queries in Bengali.

  • Email: support@takaok.im
  • Response Time: Usually within 24–48 hours
  • Language: Both Bengali and English are accepted

To request access to, correction of, or deletion of your data, email us at the address above with the subject line "Data Request". After verifying your identity, we will respond within 7 business days.

Taka ok is committed to protecting your privacy. Stay with us and enjoy betting with confidence.

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